What is Smart Online Service?
Smart Online Service helps you get noticed, get hired and grow — with free career tools (like the ATS resume checker and verified HR contacts) and affordable, honest services such as resume rewrites, LinkedIn & Naukri optimization, and resume building.
Do you offer an ATS score checker?
No — we do not sell a score. We fix the document itself: structure, keywords and ATS-safe formatting. An ATS Resume Checker is on our roadmap and is listed under Coming Soon on the home page.
Do you store my resume or personal data?
No. The ATS checker reads and scores your resume entirely in your browser — it's never uploaded. For services, any details you share are deleted within 24 hours of delivery; only your phone number is kept as customer identification. While we hold your reference resume and bills, they're stored securely in-house under enforced controls (encryption, antivirus, restricted access) — we're accountable for protecting them from breach. We align with ISO/IEC 27701 & India's DPDP Act, 2023 (self-aligned, not officially certified). See our Privacy Policy.
What services do you offer and what do they cost?
Existing resume modify (₹299* per page), ATS resume rewrite (₹349* per page), Indeed optimization (₹299), LinkedIn optimization (₹499), Naukri optimization (₹499), Resume + LinkedIn or Resume + Naukri combos (₹799), and the Complete Career Boost pack (₹1,299). Full list on the services page, and exactly how each works on the Services FAQ.
What does “ATS-friendly” actually mean here?
It means the file is built so screening software can read it: a single-column, parseable layout, standard section headings, real text rather than text inside images or tables, and the keywords your target roles are actually written in. There is no official or central ATS benchmark anywhere — so we fix the document itself rather than sell you a number. See Terms.
Can I download the sample templates?
The template library is a reference for layout and structure, and every preview is watermarked. We do not sell blank template files. When you order a rewrite or a build, we adapt the right structure to your story as part of the work and deliver editable Word and PDF files.
How does a resume rewrite / modify order work?
You pay the full amount or a 50% advance to start (no payment, no start), then share your reference resume & change details. We share a watermarked draft for your confirmation, deliver editable + PDF after the balance, and give one edit within 24 hours of delivery. Full step-by-step on the Services FAQ.
Does the ₹349 rewrite cover any resume or multiple formats?
The ₹349* rewrite is priced per page and applies to one selected template/format — not multiple formats. Photo-based resumes may carry a small addition for the extra design work, informed & agreed before we start. We make all resume types, including global / international formats, on request — charges vary as per the agreement made on WhatsApp or any mode of communication.
What if I pay the advance but don't complete the order?
If you review the draft but stop responding and don't complete payment, we may contact you across multiple channels for confirmation. If you don't confirm, the 50% advance is non-refundable and the balance stays payable as agreed. We never spam or harass — but we may send a first written warning (email/phone) and, if unanswered, act only through lawful channels. On full payment you get a delivery receipt. See Terms.
Are your "1000+" numbers and company logos verified?
No — figures like "1000+ interview calls" and any company names/logos are shown for promotional purposes, based on client feedback. We don't keep exact tracking of them, they're not endorsed or verified by those enterprises, and we're not obliged to provide such data or proof. We also never share client information with anyone.
Do I get a bill for my order?
Yes. Every paid order gets a bill on request. We keep a basic record (name, phone, transaction ID) securely for 6 months, then delete it — see the Privacy Policy.
How do I raise a privacy grievance or report a breach?
Write to our dedicated grievance email 10xdropgrow@gmail.com. Our SLA to respond is 24–48 hours (business days, working hours). Grievances raised beyond 6 months of an order may not be valid, as records are deleted after 6 months. More on the Support page.
How fast is delivery and how do I pay?
Paid services are confirmed on WhatsApp and typically delivered within 24–48 hours. Payment is via UPI.
Do you guarantee interview calls or a job?
No. We help you get noticed and shortlisted, but career outcomes depend on many factors outside our control, so we do not guarantee interview calls, a job, or a 100% switch.
What is your refund policy?
All refund requests are reviewed by our team. A refund may apply only for genuine service-delivery or quality issues (e.g. a service not delivered or not to the agreed standard). Refunds are not provided for outcome-based concerns like not getting calls — since those aren't guaranteed. See Terms.
Is the True Corporate certificate official?
No — it's a free, fun certificate to celebrate the spirit of corporate life. It is not accredited or affiliated with any employer, university or official body. Get yours free.
Are the 1500+ HR contacts really free?
Yes — the verified HR & recruiter directory is free, with no sign-up. It's our way of giving back to the community.
How do I join the community?
Join the Smart Online Community community on WhatsApp from the community page — real job openings, referrals and corporate hacks, shared daily.
How do I contact you?
The fastest way is WhatsApp (the green button below), or email our team. For privacy grievances use our grievance email. Everything's on the Support page.